Dear Metrobank (an open letter)

Dear Metrobank,

I just received a call from a lady who claims to be affiliated with you using a regular mobile number. She rattled off a long spiel about card protection, card errors, etc. Because my Mama raised me to be polite, I listened to her, although I was in the thick of writing a documentation report and wondering where this call was leading to since it didn’t seem like she was giving me a sales pitch but an education on how to be a responsible card user. I was asked if I have experienced any problems using my card. I told her no. Were there instances where, during a purchase, I was asked to complete the transaction manually since the card swipe machine bogged down? Again, no.

Just as I was about to ask her if she would like to take a pause for a breath (she must have had quite a set of lungs on her, it was one long-winded chatter), she asked me to verify my basic information to her (my full name, mother’s maiden name, address, etc).

That’s when the red flags quivered. I told her why would she call me to ask me to verify my identity to her. After that long speech, she was not sure who she was talking to? She said a verification was required. (This was when I realised there was a sales pitch somewhere in the middle of that long speech.)

I told her that if Metrobank doesn’t have any problem with me and my payments, then there’s nothing else for us to talk about. If she was selling me a service, I am not interested. I told her I don’t feel comfortable giving information related to my card that others might use illegally. The fact that she’s calling me using a regular mobile number is already fishy for me. She was insistent, and forceful and tried to interrupt me several times but my Mama also raised me to 1 – trust my instincts, and 2- be steely and unrelenting whenever necessary.

The point in this letter, Metrobank, is to ask, as one of your “valued cardholders”, if I was right to trust my instincts. Should I have given my information to her over the phone? Are these telemarketers under your employ? And if they are, is it SOP for them to ask cardholders to verify personal information? And do they call using regular cell numbers?

If ever I’m wrong in being suspicious and that phone call was legit, I ask for forgiveness. I’m afraid that in these times when scammers and hackers abound, being over-cautious have become a necessity.

But If I’m right, then may this open letter serve as a warning to other cardholders that they shouldn’t just give their information, no matter how basic, to strangers over the phone or just about anyone claiming to be from their card company.

I apologise in advance if this is all uncalled-for paranoia on my side. My Mama raised me to be this way, too, you see. (Could be the reason why I’m still single. But that’s another [kilometric] story.)

Sincerely yours,

Rachelle

Maitre Chocolatier Boutique Cafe

It was by accident that I walked into this chocolate shop with a friend. We meant to have a bite and a coffee at J.CO in Ayala Cebu, but they were close at the time when we got there. We were about to walk away to find some other place when I spotted the cute and winsome cafe sign with the word “Chocolatier” on it. Nothing like the thought of chocolate decadence to stop me in my tracks.

Since they surprisingly have quite a a lot of food choices (I wasn’t expecting that) we asked the waitress what their bestsellers were. She recommended the White Chocolate Crepe. I was eyeing something with dark chocolate in it, but I went ahead and ordered the crepe, pairing it with Mocha Latte. Running through their tea choices, I spotted Chocolate Chai Tea Latte which intrigued me. Chocolate with chai tea and milk? I ordered a cup of that, too.

Continue reading “Maitre Chocolatier Boutique Cafe”

You’re the right person. Not someone else.

“Dignity
/ˈdignitē/ noun

1. The moment you realize that the person you cared for has nothing intellectually or spiritually to offer you, but a headache.

2. The moment you realize God had greater plans for you that don’t involve crying at night or sad Pinterest quotes.

3. The moment you stop comparing yourself to others because it undermines your worth, education and your parent’s wisdom.

4. The moment you live your dreams, not because of what it will prove or get you, but because that is all you want to do. People’s opinions don’t matter.

5. The moment you realize that no one is your enemy, except yourself.

6. The moment you realize that you can have everything you want in life. However, it takes timing, the right heart, the right actions, the right passion and a willingness to risk it all. If it is not yours, it is because you really didn’t want it, need it or God prevented it.

7. The moment you realize the ghost of your ancestors stood between you and the person you loved. They really don’t want you mucking up the family line with someone that acts anything less than honorable.

8. The moment you realize that happiness was never about getting a person. They are only a helpmate towards achieving your life mission.

9. The moment you believe that love is not about losing or winning. It is just a few moments in time, followed by an eternity of situations to grow from.

10. The moment you realize that you were always the right person. Only ignorant people walk away from greatness.

― Shannon L. Alder (via Goodreads.com)

Listen to the apples falling

“Life will break you. Nobody can protect you from that, and living alone won’t either, for solitude will also break you with its yearning. You have to love. You have to feel. It is the reason you are here on earth. You are here to risk your heart. You are here to be swallowed up. And when it happens that you are broken, or betrayed, or left, or hurt, or death brushes near, let yourself sit by an apple tree and listen to the apples falling all around you in heaps, wasting their sweetness. Tell yourself you tasted as many as you could.”
― Louise Erdrich, The Painted Drum

You Can’t Give Up

As for lovers, well, they’ll come and go too. And baby, I hate to say it, most of them – actually pretty much all of them are going to break your heart, but you can’t give up because if you give up, you’ll never find your soulmate. You’ll never find that half who makes you whole and that goes for everything. Just because you fail once, doesn’t mean you’re gonna fail at everything. Keep trying, hold on, and always, always, always believe in yourself, because if you don’t, then who will, sweetie? So keep your head high, keep your chin up, and most importantly, keep smiling, because life’s a beautiful thing and there’s so much to smile about.”
― Marilyn Monroe